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Why don’t you advertise pricing for your services?We understand that every financial situation is unique, and our commitment to providing personalized solutions reflects in our approach to pricing. Variables such as the complexity of services required, the scope of financial needs and individualized considerations contribute to our pricing model. By tailoring pricing to our clients specific requirements, we ensure that they pay a fee that aligns with the value that we bring to their financial landscape.
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How do I pay for your services?Once we have agreed the terms of engagement, we set up payment methods through direct debit, cheque or e-transfer.
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I do my own bookkeeping but I need help or have questions, can you provide me with support?Even if you’re doing your own bookkeeping, we’re more than happy to help. We offer one on one sessions for people who use, or want to start using, QuickBooks online where we share our knowledge and assist in any problems that may have occurred. We're also more than happy to be a friendly face that offers advice!
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As your client, how would I contact you with any queries that I might have?We provide a communication channel to our clients in whatever way suits them. Whether it's email, phone or in person meeting, we’re here to help. We do not provide a limit on communication and we aim to have a quick response rate. After all, we're a part of the team!
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How do you go above and beyond through your communication methods?We recognize that our industry is all about people. Our team has developed protocols to ensure that errors in communication and late responses are limited to the best of our abilities. We do this by setting our own internal communication standards and by having a passion for what we do that goes beyond the working day. The work we do is an important element in our clients operations and we believe it to be crucial that our support and communication channels be held to the same high standard as the services that we provide.
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How do I set up your tax filing services with you?Let us know of your intent to have us file your taxes and we will arrange a time to collect your paperwork. We will also take down your contact information so that we can reach out upon completion.
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How do I set up the bookkeeping, payroll and financial reporting services with you?Once you’ve contacted us, we will reach out to discuss the services that you are looking for. From there, we will make arrangements with regards to how we will receive the information we need and when we will communicate the outcomes of our services to you. We aim to make our agreement of terms as well as our subsequent service to you as efficient and stress free as possible.
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Can you provide multiple services to me?Yes! We can provide a combination of any of our services to fit your needs. Our services are tailored to the requirements of each client.
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What types of businesses do you take on?We specialize in bookkeeping for small businesses. Whether you’re you're just getting started or you're a seasoned industry professional, we offer our services to businesses that require the bookkeeping work to be outsourced.
Questions? We're Here To Help
Whether you want to arrange a meeting, or have further questions, fill out the form below and we will reach out to you.
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